• Return the product within 7 days of receipt and receive a refund via bank payment, bKash, or voucher. For more information about the return policy, please see our return policy.
• On select items, your return policy is preferred. Please see the return policy section below for details.

Valid reasons for returning the product

• If the product is damaged (cracked/defective)
• If the delivered product is incomplete (if any product is in short supply)
• If the delivered product is incorrect. (Wrong product/size/color)
• If the delivered product does not match the product description or photo. (If the product does not match the advertisement.)

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